Best KitchenAid Architect Series II : KEMS378SSS 27 Microwave Combination Wall Oven - Stainless Steel
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KitchenAid Architect Series II : KEMS378SSS 27 Microwave Combination Wall Oven - Stainless Steel Reviews
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KitchenAid Architect Series II : KEMS378SSS 27 Microwave Combination Wall Oven - Stainless Steel Overview:
- Steam Cook Cycle with Steam Container
- Add-A-Minute Control
- Crispwave(TM) Technology and Crisper Pan
- Even-Heat(TM) True Convection System
- EasyConvect(TM) Time and Temperature Conversion System
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KitchenAid Architect Series II : KEMS378SSS 27 Microwave Combination Wall Oven - Stainless Steel Reviews
24 of 26 people found the following review helpful 
Love it, February 7, 2010 By Anonymouse (San Jose, CA) - See all my reviews This review is from: KitchenAid Architect Series II : KEMS378SSS 27 Microwave Combination Wall Oven - Stainless Steel We purchased this in March of 2009. It came with the following:Turntable, Convection grid, Crisper pan & handle, baking tray and steamer vessel.
There are so many features in here that I don't think I've used everything.
First, the Convection Microwave Oven:
De-Frost - I'm not a big menu planner so defrosting before I cook has to work quickly and efficiently for me. Apart from the usual cooking power options (High 100%, 90%, 80% etc) I can choose from Meats, Poultry, Fish, Bread, Juice & Manual. The microwave calculates the defrosting time based on the weight that I input. The manual has guidelines and pound to kilogram conversions.
Re-Heat - The options include Dinner Plate, Sauce, Soup, Pizza, Casserole, Beverage and Manual. The microwave bases the reheating on how many cups of sauce/soup/casserole/beverage is inputed and the number of slices of pizza. For example, I want to heat a cup of coffee. (Ghastly to some, I know, but I've done it) The... Read more
32 of 37 people found the following review helpful 
Worthless, February 5, 2009 By This review is from: KitchenAid Architect Series II : KEMS378SSS 27 Microwave Combination Wall Oven - Stainless Steel We had this oven installed on December 1st 2008. It lasted 4 weeks before the magnetron and inverter went, rendering the microwave completely unusable.
We called kitchenaid to get the appliance fixed, who sent a repair technician who diagnosed the problem but couldn't fix it. Kitchenaid then sent ANOTHER technician who then had to re-diagnose the problem.
The second technician has been a nightmare since, unable to order correct parts and fix the problem at all.
To this date, the oven has been broken for 4 weeks with no sign of it getting fixed anytime soon. Do yourself a favor and get something else.
8 of 8 people found the following review helpful Junk. And a huge hassle to get fixed/replaced, January 10, 2011 By Stimpy McWiener (Austin, TX USA) - See all my reviews This review is from: KitchenAid Architect Series II : KEMS378SSS 27 Microwave Combination Wall Oven - Stainless Steel WHEN it works, it's fine. However ours keeps breaking down. Even though we bought the warranty, it keeps breaking and they refuse to replace it. We've had repairmen come so many times over the past couple of years, it's gotten ridiculous. The microwave is the worst. It breaks down more than the oven. The repetitive breaking is bad enough, but I have to take off work every time (it breaks down monthly) for the repair guys to come over and it's very difficult on us since we have to usually do it several times per episode (1st they diagnose it, then they order parts, then they try to replace/repair, usually unsuccessfully, then the call back to the warranty place who has to authorize more repairs, etc.).
It's a lovely piece of hardware, but really just a piece of JUNK. At this point, we are going to have to cut our losses and just buy something else. If you buy this, get the extended warranty and then prepare to take off work (ALOT) when it starts breaking.
› See all 9 customer reviews...
| 24 of 26 people found the following review helpful Love it, By Anonymouse (San Jose, CA) - See all my reviews This review is from: KitchenAid Architect Series II : KEMS378SSS 27 Microwave Combination Wall Oven - Stainless Steel We purchased this in March of 2009. It came with the following:Turntable, Convection grid, Crisper pan & handle, baking tray and steamer vessel.There are so many features in here that I don't think I've used everything. First, the Convection Microwave Oven: De-Frost - I'm not a big menu planner so defrosting before I cook has to work quickly and efficiently for me. Apart from the usual cooking power options (High 100%, 90%, 80% etc) I can choose from Meats, Poultry, Fish, Bread, Juice & Manual. The microwave calculates the defrosting time based on the weight that I input. The manual has guidelines and pound to kilogram conversions. Re-Heat - The options include Dinner Plate, Sauce, Soup, Pizza, Casserole, Beverage and Manual. The microwave bases the reheating on how many cups of sauce/soup/casserole/beverage is inputed and the number of slices of pizza. For example, I want to heat a cup of coffee. (Ghastly to some, I know, but I've done it) The... Read more 32 of 37 people found the following review helpful Worthless, By This review is from: KitchenAid Architect Series II : KEMS378SSS 27 Microwave Combination Wall Oven - Stainless Steel We had this oven installed on December 1st 2008. It lasted 4 weeks before the magnetron and inverter went, rendering the microwave completely unusable.We called kitchenaid to get the appliance fixed, who sent a repair technician who diagnosed the problem but couldn't fix it. Kitchenaid then sent ANOTHER technician who then had to re-diagnose the problem. The second technician has been a nightmare since, unable to order correct parts and fix the problem at all. To this date, the oven has been broken for 4 weeks with no sign of it getting fixed anytime soon. Do yourself a favor and get something else. 8 of 8 people found the following review helpful Junk. And a huge hassle to get fixed/replaced, By Stimpy McWiener (Austin, TX USA) - See all my reviews This review is from: KitchenAid Architect Series II : KEMS378SSS 27 Microwave Combination Wall Oven - Stainless Steel WHEN it works, it's fine. However ours keeps breaking down. Even though we bought the warranty, it keeps breaking and they refuse to replace it. We've had repairmen come so many times over the past couple of years, it's gotten ridiculous. The microwave is the worst. It breaks down more than the oven. The repetitive breaking is bad enough, but I have to take off work every time (it breaks down monthly) for the repair guys to come over and it's very difficult on us since we have to usually do it several times per episode (1st they diagnose it, then they order parts, then they try to replace/repair, usually unsuccessfully, then the call back to the warranty place who has to authorize more repairs, etc.).It's a lovely piece of hardware, but really just a piece of JUNK. At this point, we are going to have to cut our losses and just buy something else. If you buy this, get the extended warranty and then prepare to take off work (ALOT) when it starts breaking. |
› See all 9 customer reviews...
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